Venue Operations
User & Role Management
Control who can access what with granular role-based permissions. Create custom roles for managers, front desk staff, coaches, and accountants — each with specific access to booking management, financial reports, inventory, and admin settings. Audit logs track every action, so you always know who did what and when.
User Roles
Role management interface with permission settings
Key Capabilities
Custom roles with granular permission sets
Pre-built role templates for common staff positions
Action-level audit logs for compliance and accountability
Staff scheduling and shift management integration
Multi-venue staff access management
Invite-based onboarding with role assignment
Frequently asked questions
- What roles does PlayServe support?
- Owner, manager, front-desk staff, coach, and custom roles. Each role has granular permissions over bookings, payments, inventory, and reports.
- Can permissions be customized per venue?
- Yes. Venues with unique workflows can define custom roles and assign exact permission sets.
- Does PlayServe keep an audit log of staff actions?
- Yes. Sensitive actions (refunds, voucher creation, expense edits) are logged with staff ID and timestamp.