Booking & Payments
Court & Booking Management
Take full control of your court scheduling with an interactive booking wizard that supports real-time availability, hold bookings with auto-expiry, and a complete booking lifecycle from pending to confirmed to completed. Set flexible court rates with time-of-day peak and off-peak pricing, generate invoices with PDF export, and maintain a full booking edit history audit trail.
Court Booking
Court booking calendar interface with time slot picker
Key Capabilities
Booking wizard with interactive calendar and time slot picker
Hold bookings with auto-expiry and heartbeat monitoring
Court rates with time-of-day peak/off-peak pricing
Booking status lifecycle — pending → confirmed → completed / cancelled
Invoice generation and PDF export
Booking edit history audit trail
Frequently asked questions
- How do players book a pickleball court on PlayServe?
- Players browse real-time court availability on your PlayServe venue page, pick a time slot, and pay online in one flow. The slot is locked the moment payment succeeds.
- Can venue staff block out courts for maintenance or private events?
- Yes. Staff can block any court for any duration from the admin calendar, with optional notes visible internally.
- Does PlayServe support recurring bookings?
- Yes. Players and venue staff can create weekly recurring reservations that auto-generate slots across the chosen date range.
- What happens when two players try to book the same slot?
- PlayServe uses a database-level lock so only one booking per slot succeeds. The other player sees an immediate 'slot no longer available' message.
- Can venues offer walk-in bookings alongside online booking?
- Yes. Walk-in queue management runs alongside online booking — the system tracks both in one unified court schedule.